Effective Date: May 2018
Welcome to Solution Plus! These Terms and Conditions govern your use of our website, services, and booking of tours provided by Solution Plus. By accessing or using our website and services, you agree to be bound by these Terms. If you do not agree to these Terms, please do not use our website or services.
1. Booking and Reservation
1.1 Making a Reservation
When you book a tour through our website, you agree to provide accurate and complete information, including your name, contact details, payment information, and any special requests. All bookings are subject to availability.
1.2 Booking Confirmation
Upon successful booking, you will receive a confirmation email with the details of your tour, including the date, time, location, and any other relevant information. Please review the confirmation carefully.
1.3 Payment
Full payment is required at the time of booking unless otherwise specified. We accept [ credit cards, PayPal, etc.]. Payments are processed securely.
1.4 Tour Price
Prices for tours are listed on our website and are subject to change without notice. The price confirmed at the time of booking is the final price you will pay, including any applicable taxes and fees.
2. Cancellations and Modifications
2.1 Cancellation Policy
You may cancel your booking according to our cancellation policy. The specific terms depend on the type of tour and booking date, as outlined below:
- Standard Tours: Cancellations made more than 1 days before the tour date will receive a full refund.
- Last-Minute Cancellations: Cancellations made less than 24 Hours before the tour date will incur a 100% cancellation fee.
2.2 Modifications
If you wish to modify your booking (e.g., change the tour date or participants), please contact us as soon as possible. Modifications are subject to availability and may incur additional charges.
2.3 Force Majeure
In the event of unforeseen circumstances (e.g., weather conditions, natural disasters, political unrest), we reserve the right to cancel or reschedule tours. In such cases, we will offer a full refund or reschedule the tour at your convenience.
3. Tour Details
3.1 Tour Itinerary
The details of the tour, including the itinerary, duration, and inclusions, are provided on our website. Please review the tour details carefully before booking.
3.2 Tour Participation
By booking a tour, you confirm that you are in good health and able to participate in the activities included in the tour. Certain tours may have age, health, or fitness requirements, which are clearly stated on our website.
3.3 Changes to Itinerary
While we make every effort to adhere to the advertised itinerary, we reserve the right to modify or amend the tour itinerary due to unforeseen circumstances. Any major changes will be communicated to you in advance.
4. Liability and Responsibility
4.1 Liability
Solution Plus is not liable for any injury, loss, damage, or inconvenience caused during the tour, unless such injury or loss is caused by our negligence or breach of these Terms.
4.2 Personal Belongings
You are responsible for your personal belongings during the tour. We are not liable for any lost, stolen, or damaged items.
4.3 Third-Party Providers
Some tours or services may be provided by third-party operators. In such cases, Solution Plus is not responsible for the actions or omissions of third-party service providers. We will make reasonable efforts to ensure that all service providers are reputable and reliable.
5. User Conduct
5.1 Code of Conduct
You agree to behave responsibly and follow the instructions of your tour guide and any applicable laws or regulations during the tour. Disruptive or unsafe behavior may result in immediate termination of your participation in the tour without a refund.
5.2 Drugs
Consumption illegal drugs during the tour is strictly prohibited unless explicitly stated otherwise in the tour details.
6. Privacy and Data Protection
6.1 Personal Information
We value your privacy and are committed to protecting your personal information. Please refer to our Privacy Policy for details on how we collect, use, and protect your data.
6.2 Marketing Communications
By booking a tour with us, you agree to receive promotional emails and other marketing communications from Solution Plus. You can opt out of these communications at any time.
7. Intellectual Property
7.1 Copyright
All content on our website, including text, images, logos, and videos, is owned by Solution Plus or its licensors and is protected by copyright laws. You may not use, reproduce, or distribute any content without prior written consent.
8. Dispute Resolution
8.1 Governing Law
These Terms and any disputes arising from them will be governed by the laws of your jurisdiction, without regard to its conflict of law principles.
8.2 Arbitration
Any dispute or claim arising from or relating to these Terms shall be resolved by binding arbitration in your city/country, in accordance with the rules of arbitration body.
9. Amendments
We reserve the right to modify or amend these Terms at any time. Any changes will be posted on this page, and the revised Terms will be effective immediately upon posting. Please review these Terms periodically to stay informed of any updates.
10. Contact Us
If you have any questions or concerns regarding these Terms, please contact us at:
- Email: solutionplustoursinfo@gmail.com
- Phone: 5092004053
- Address: 2703 E 114 ST Kansas City MO 64137
Kansas City Kansas
United States